In the course of the second half of 2012, Ziggo performed a successful trial in the city of Groningen in which the company investigated the extent to which Ziggo's WiFi modem/routers could be employed to create as many WiFi hotspots as possible.
Besides the technical considerations, Ziggo has also documented the customer experience. Ziggo customers want services that they can use on the device that suits them best, at the time that suits them best wherever they might happen to be. In addition, customers want to be able to share what they are experiencing at any time. Making WiFi available in as many places as possible can help meet this need.
Using private WiFi routers to create public hotspots is not exactly a new concept and the FON network, for instance, is a good example. However, these hotspots have several important disadvantages, which is why, as a provider, Ziggo has decided to develop this hotspot service using its own network infrastructure without the involvement of a third party. This should make the Ziggo Hotspots more secure, easier to use and of a better quality than "normal" hotspots. To render them suitable for service as a hotspot modem and WiFi router, Ziggo has adapted its equipment and software to meet the following requirements:
Customers wishing to enjoy the benefits of Ziggo Hotspots will be required to consent to their modem/router being used as a Ziggo Hotspot and only those customers who indicate this consent will be given access to other Ziggo Hotspots. The advantages to customers are many: